Drone services company Rantizo Inc. has announced a new offering available to DJI spray drone users. Regardless of whether users are working with Rantizo, tailored support packages are now available to every pilot — without needing additional hardware.

The offering makes Rantizo the first drone services company to offer spray drone support without requiring a hardware purchase, allowing pilots to maximize their spray days and fly time this season.

“Being a spray drone operator requires adaptability and a willingness to be nimble,” said Joe Riley, Rantizo COO. “We’re meeting our customers where they are with our support offerings.”

Whether a user has just purchased a drone or operates their own fleet, Rantizo now offers three levels of support to fit all needs.

In addition to troubleshooting, self-serve parts ordering and drone repair from Rantizo’s DJI-certified technicians, support packages also give pilots access to Rantizo’s industry-leading Loan-A-Drone program.

Minimizing downtime is critical during spray season. Available exclusively to Silver and Gold support package users, the new Loan-A-Drone program provides temporary drone rental so operators lose fewer days of spraying due to repairs. While pilots continue their work in the fields, their drone is being repaired by Rantizo’s DJI-certified technicians.

“When the sky’s the limit for farmers leveraging drone services, nothing should keep them from moving forward,” said Riley. “Our Loan-A-Drone program will keep pilots flying and applying when they need it most.”

Drone users can select from these packages:
Bronze
• Access to Rantizo Support Hub (knowledge base)
• Self-serve web-based parts ordering
• Basic troubleshooting included
• Advanced troubleshooting
• Expedited order processing (12 hours or less)
• DJI-certified technician repair
• Repair processing at standard first come, first served
• Manufacturer warranty support
• Shapefile management

Silver
• Access to Rantizo Support Hub (knowledge base)
• Self-serve web-based parts ordering
• 10% off DJI genuine parts
• Advanced troubleshooting included
• Loan-A-Drone program access
• Expedited order processing (12 hours or less)
• DJI-certified technician repair
• Preferred repair processing
• Manufacturer warranty support
• Shapefile management at reduced cost

Gold
• Access to Rantizo Support Hub (knowledge base)
• Self-serve web-based parts ordering
• 25% DJI genuine parts
• Advanced troubleshooting included
• Loan-A-Drone program access
• Expedited order processing (12 hours or less) included at no additional cost
• DJI-certified technician repair
• Drone diagnostic fee included at no additional cost
• Priority Repair processing
• Manufacturer warranty support
• Shapefile management for 50 files included at no additional cost

In addition to the above packages, DJI spray drone users now have access to add-ons such as Rantizo flight schools and insurance.

“We care deeply about the safety of our industry and believe all pilots should be operating legally,” added Riley. “Rantizo is now a one-stop shop for all things DJI agriculture drones, including the necessary training and insurance.”

Read more on the industry-leading support now available to drone spray users at rantizo.com/services/support-packages.